Know Which Legal Rules Apply Before Access
Our Legal notice sets the conditions for using the account, lobby and cashier areas, while local requirements can affect whether access is available to you. Access depends on local law, and you should check the rules that apply in your location before creating an account. We
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connect your verified phone number to account activity and retain payment references for DANA, OVO, GoPay, QRIS, bank transfer and virtual account requests. A transaction reference helps us match a wallet receipt to the correct account when a status question reaches support. If a rule changes
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or a section needs clarification, contact us through the account support route and include your registered phone number, transaction reference and the page concerned. We can then direct your request to the right policy or account team without asking you to send a password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.